THE MOST ADVANCED NURSE CALL SYSTEM

Pavion quickly installs Rauland Nurse Call systems with minimal disruption. Your team gains instant access to real-time alerts and communication tools, improving response times and patient safety.

Pavion installs and supports Rauland Nurse Call systems to improve patient-care team communication. These secure, scalable systems streamline alerts, staff assignments, and workflows—without the need for expensive IT infrastructure.

Healthcare teams get real-time visibility and faster response times. With Pavion as your partner, you get expert design, installation, and support that helps improve outcomes and operational efficiency.

Responder 5 Enterprise runs on a set of interconnected virtual machines and connects to the systems IT teams already run: EMR integration (commonly Epic or Cerner) via an ADT feed; RTLS integration that can auto-clear a nurse call alert when a badge-wearing nurse enters the room; HL7 interface engines (Cloverleaf is common) for routing messages to other clinical systems; and SIP integration for voice communication.

Common integration issues worth knowing before you’re troubleshooting them live: NACK/ACK errors on the HL7 interface are frequently a load-balancer issue, not a Responder problem — test by routing to a single application node first. RTLS integration was substantially overhauled in the move to Enterprise, so confirm your specific RTLS vendor’s current compatibility rather than assuming a legacy integration carries over. SIP integration has known intermittent issues tied to underlying software stack updates — build in extra testing time around SIP-dependent workflows during any upgrade. Ongoing maintenance and monitoring of these integrations is typically handled through Pavion’s IT Managed Services and Proactive Monitoring programs.

Is the Per-Bed-Per-Month Subscription Worth It?

Tie the subscription cost to what it replaces: response-time improvement, reduced missed-call risk, and the maintenance burden the subscription shifts off your internal team.

• 35% reduction in patient response times through optimized system configuration and on-site staff training

• 24/7 system uptime across all supported locations, thanks to Pavion’s proactive monitoring and service

• Over 200 successful installations in hospitals, rehab centers, and long-term care facilities across the country

• 99% customer satisfaction rating with post-installation support and service responsiveness

• Integration success with EMR, RTLS, and other mission-critical hospital systems for over 100s of facilities

What network requirements does Rauland Responder need?
Responder 5 Enterprise runs on interconnected virtual machines and needs capacity for HL7 interface traffic, RTLS badge communication, and standard nurse call data. Exact sizing depends on facility scope — plan it with your integrator.

Can Rauland integrate with existing hospital VoIP systems?
Yes, SIP integration is supported, though intermittent issues have been reported tied to software stack updates. Plan extra testing time around SIP-dependent workflows during any upgrade.

How long does a nurse call system upgrade take?
Timelines vary by facility size and integration scope. A phased rollout — core hardware first, then EMR and RTLS integration — is the most common approach to minimize disruption to patient care areas.